New Families

Submit a query via the online form

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Admin will review all form submissions and respond within 24 hours. By collecting this information we ensure that your query is one we can support and can provide you with accurate timeframes for when we can begin your care.


Email with Consent Forms & Information

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After your submission is reviewed, you will be sent important information via email to review. We are here to answer any questions you have about our services and processes - all questions are welcome.

Signed paperwork must be returned prior to your first appointment.


Initial Intake Session - all services

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An initial intake session is scheduled for all services. This is a wonderful opportunity to gain more insight into the referral reasons; current challenges; and goals for engaging the services.

We also make recommendations about how to proceed.


After an initial intake session, you will be invited to subsequent sessions depending on your referral reason.

Assessments: for families engaging in an assessment process, a personalised scheduled of appointments will be tentatively planned to meet your assessment question/s.

Therapy: therapy sessions are booked in at a frequency that is determined appropriate based on a range of factors, and may be changed over time. During the initial intake, a conversation about the nature of therapy (i.e., short term versus longer term) is had, with recommendations provided to support your goals.

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Subsequent Sessions

Ready to take the next step?

Contact us today.